Directions: Read the scenario and the instructions below. You have 7 minutes to read and write your email.
Scenario: You live in a university dormitory. Three days ago, you sent an email to the Housing Office because the heater in your room is broken. It is currently winter and very cold, making it difficult for you to sleep and study. You have not received any reply from the office yet. You want to follow up and also ask if you can use a personal electric heater, which is normally against dorm rules.
Task: Write an email to the Housing Office. In your email, you must do the following:
・Follow up on your previous email and explain the negative impact the broken heater is having on your daily life.
・Request special permission to use your own portable electric heater until the room heater is fixed.
・Inquire about exactly when the maintenance team will come to repair it.
Scenario: You live in a university dormitory. Three days ago, you sent an email to the Housing Office because the heater in your room is broken. It is currently winter and very cold, making it difficult for you to sleep and study. You have not received any reply from the office yet. You want to follow up and also ask if you can use a personal electric heater, which is normally against dorm rules.
Task: Write an email to the Housing Office. In your email, you must do the following:
・Follow up on your previous email and explain the negative impact the broken heater is having on your daily life.
・Request special permission to use your own portable electric heater until the room heater is fixed.
・Inquire about exactly when the maintenance team will come to repair it.
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